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These terms set out the rules that apply when you open an account, place activity through the lobby, or use payment methods such as OVO, ShopeePay, and LinkAja on pajaktoro. Access to this platform depends on local law and is available only where permitted in eligible regions.
By creating and using an account on this platform, you agree to the conditions described here. These terms govern how your account is opened, how activity is recorded, and how disputes are handled. They apply to every session you start — whether you're browsing live casino tables, playing slots from studios such as Habanero or CQ9, or routing a transaction through OVO, ShopeePay, or LinkAja. We may update these terms when platform conditions change. The version in effect at the time of your activity is the one that applies. The current version is always shown in your account dashboard after login — check there before acting if you're unsure. Access to this platform depends on local law. You are responsible for confirming that participation is permitted in your region. We do not make representations about eligibility beyond what is shown at the account registration step. If your jurisdiction restricts or prohibits this type of platform, these terms do not extend access to you — they simply describe what applies where access is lawfully available. Payment activity processed through OVO, ShopeePay, or LinkAja is subject to the conditions of those payment providers in addition to the terms here.
Transactions routed through OVO follow both the payment provider's own conditions and the transaction rules shown in your pajaktoro account wallet.
ShopeePay activity is subject to ShopeePay's service terms. The record of each transaction is visible inside your account after the transfer is confirmed.
LinkAja transfers are logged in your account wallet. Disputes about a specific transfer are raised through the support path described in the contact section below.
Not every part of your experience on this platform falls under a single set of rules. Understanding what these terms do and do not cover helps you know exactly where to go when a question comes up. The four areas below draw a clear boundary between what we govern directly and what falls under a separate framework.
These terms apply fully to account creation, login, session activity and account closure. The rules for how credentials are held and how access is granted or suspended are set here, not by a third-party provider.
Deposits and withdrawals processed through OVO, ShopeePay, or LinkAja fall partly under these terms and partly under each payment provider's own conditions. Both apply simultaneously; neither overrides the other.
Game content supplied by studios such as Habanero, Spadegaming, and Microgaming is governed by those studios' content licensing arrangements. We make titles available; the rules of each game are set by the studio that built it.
External links, identity verification services, and any tool operated by a party other than pajaktoro are outside the scope of these terms. Their own published conditions apply when you interact with them.
These terms are not one-directional. You have specific, actionable options available to you at any point during your time with this platform. Your transaction history is accessible inside your account dashboard after login — every deposit and withdrawal recorded there is tied to your account identifier and can be reviewed at any time. If a record appears incorrect, the correction path starts with the account details section rather than a support ticket, because most discrepancies resolve at the account level first. For questions that genuinely require a human response — a disputed transaction, an access problem, or a query about how a specific term applies to your situation — the support paths described in the next section are the right route. You do not need to accept an outcome that conflicts with what these terms say; raise the point through support and reference the specific term you believe applies.
Open the transaction history section in your account dashboard after login. Each entry shows the payment method used — OVO, ShopeePay, or LinkAja — along with the date, amount, and status.
information that needs updating is changed through the account settings section. Some fields require identity verification before the change is saved; follow the instructions shown on that screen.
If a specific clause is unclear or you believe it has been applied incorrectly to your account, submit the question through the support channel with the relevant account reference included.
Account access issues — locked sessions, unrecognised activity, or payment reconciliation — are handled through the support contact paths listed on this page. Keep your account reference ready when you reach out.
When a question about these terms needs a direct answer, the paths below connect you to the right place. Have your account reference and a short description of the issue ready before you start — it keeps the exchange focused and reduces back-and-forth.
Open the chat widget from any page after login to raise a question about a specific term, a transaction record, or an access issue. Our team responds in the same session where possible.
For detailed policy questions — especially those involving account records or a disputed transaction processed through OVO, ShopeePay, or LinkAja — email gives you a written thread to reference.
Many terms questions resolve without a support ticket. The Help section inside your account covers common account steps, payment queries and the current version of these terms.
Account security and data handling are built into how this platform operates day to day, not treated as an afterthought. Every account is protected by credentials you set at registration; the platform does not store payment credentials such as your OVO PIN or ShopeePay password — those stay between you and your payment provider. Session data is recorded for account integrity purposes and retained according to the retention schedule shown in the privacy section of your account dashboard. Cookies used on this platform are described in the cookie notice linked at the foot of every page. If you want to request a change to how your data is held, or to understand what records exist for your account, the contact paths above are the right starting point.
Account data is collected to operate your session, process transactions, and maintain records. We do not sell or share account data with unaffiliated third parties outside of what is required to process a transaction through OVO, ShopeePay, or LinkAja.
Cookies on this platform support session continuity and account recognition. The full cookie notice is linked in the page footer. You can manage cookie preferences through your browser settings at any time.
Your login credentials are your responsibility to keep private. If you suspect unauthorised access, use the account security section to change your password immediately, then contact support with your account reference.
To request a correction, deletion, or export of your account data, submit the request through the email support path with your account identifier. We respond according to the timeline shown in the privacy section of your dashboard.
The questions below cover what most people want to know before or after they review the terms. If your question is not listed here, the support paths above are the direct route to a specific answer.
The current version is always shown in your account dashboard after login. We do not communicate term changes by pushing a notification — check the dashboard before a session if you want to confirm you are reading the latest version.
Yes, partially. Transactions through OVO, ShopeePay, and LinkAja fall under both these terms and each payment provider's own conditions. Both sets of rules apply at the same time. Your transaction record in the account wallet reflects the pajaktoro side of that activity.
Raise the question through live chat or email support. Include your account reference and the specific term you are questioning. The support team will review the activity record and respond with a direct answer rather than a generic one.
Access depends on local law and is available only where permitted in eligible regions. We do not confirm eligibility for specific locations beyond what is shown at the account registration step. Check the registration screen for the current eligibility conditions shown there.
The retention period for account records is shown in the privacy section of your account dashboard after login. The timeline is specific to the type of data — transaction records, session logs, and identity verification data each have their own retention period described there.
Submit the request through the email support path with your account identifier included. The expected response timeline is shown in the privacy section of your account dashboard. Correction requests that relate only to account details can often be handled directly in account settings.